ECG, LLC (ELHASHAD CONSULTING GROUP, LLC) ("ECG," "we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://elhashad.space-z.ai/ (the "Site") or when we provide management consulting services to you. It also explains your rights regarding your personal data.
We adhere to applicable data protection and privacy laws in Libya, particularly Libyan Cybercrime Law No. 5 of 2022, and respect internationally recognized data protection standards such as the GDPR principles as they apply across the Mediterranean region and the MENA Arab League countries where we operate.
1. Who We Are (Data Controller)
- Company Name: ECG, LLC (ELHASHAD CONSULTING GROUP, LLC)
- Registered Address: Tripoli, Libya
- Registration: Libyan Chamber of Commerce and the Ministry of Education (Registered as a Limited Liability Company under local Libyan law)
- Website: https://elhashad.space-z.ai/
- Contact Email: info@hashadpartners.com
- Phone / WhatsApp: +218 93 5557675
For the purposes of data protection laws, ECG is the data controller responsible for your personal data.
2. Information We Collect
We may collect and process the following categories of personal data:
2.1 Information You Provide Directly
- Contact Details: Full name, email address, phone number, company name, job title, and country.
- Communication Content: Any information you include in messages sent through contact forms, email inquiries, WhatsApp messages, proposal requests, or consultation bookings.
- Client Engagement Data: Business-related information you share with us during consulting engagements (e.g., strategy documents, organizational data, financial projections, market analyses) which may contain personal data of your employees, partners, or customers.
2.2 Information Collected Automatically (Website)
- Technical Data: IP address, browser type and version, time zone setting, operating system, device type, and other technology on the devices you use to access our Site.
- Usage Data: Pages visited, time spent on pages, clickstream data, referring URL, and other diagnostic data.
- Cookies & Similar Technologies: We use cookies and similar tracking technologies to enhance your experience, analyze trends, and administer the Site. For details, see Section 9 (Cookies).
2.3 Information from Third Parties
We may receive limited information from third-party platforms (e.g., LinkedIn, professional directories) if you interact with us there, or from publicly available business databases, only where necessary for our consulting services and in compliance with applicable law.
3. How We Use Your Information
We use the collected personal data for the following purposes:
- To Provide Our Services: Respond to inquiries received via email, WhatsApp, or contact forms, deliver management consulting advice, prepare proposals, execute contracts, and manage client relationships.
- Website Operation & Improvement: Monitor and analyze usage trends to improve the Site's functionality, user experience, and security.
- Communication: Send you administrative information, updates about our services, newsletters, or event invitations (with your consent where required).
- Legal Obligations: Comply with applicable Libyan laws, regulations, court orders, or governmental requests.
- Legitimate Business Interests: Protect our rights and property, prevent fraud, maintain the security of our network and services, and for business development (e.g., analyzing market opportunities in the MENA region).
We will only process your personal data where we have a lawful basis, such as your consent, performance of a contract, compliance with a legal obligation, or our legitimate interests that do not override your fundamental rights.
4. Legal Basis for Processing
Depending on the nature of the processing and the jurisdiction, our legal grounds may include:
- Your Consent: When you voluntarily provide information via our Site, WhatsApp, or email, or explicitly agree to receive marketing communications.
- Contractual Necessity: To take steps at your request before entering into a contract or to perform a consulting agreement.
- Legal Obligation: To comply with Libyan statutory requirements (e.g., commercial registers, tax obligations, cybersecurity obligations under Cybercrime Law No. 5 of 2022).
- Legitimate Interests: For the improvement of our services, the security of our digital assets, and the development of our business in the MENA region, balanced against your privacy rights.
5. Disclosure of Your Information
We may share your personal data with:
- Service Providers & Partners: Trusted third parties who assist us in operating our website, managing our IT systems, conducting analytics, or delivering our consulting engagements. All such providers are contractually bound to process data only on our instructions and with appropriate security.
- Legal & Regulatory Authorities: When required by law, regulation, or a valid legal process in Libya or another jurisdiction where we operate.
- Professional Advisors: Lawyers, accountants, auditors, and insurers, where necessary for professional compliance and protection.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, provided the recipient agrees to abide by this Privacy Policy.
We do not sell, rent, or trade your personal data to third parties for their own marketing purposes.
6. International Data Transfers
ECG is based in Libya, but we operate across the MENA Arab League countries and engage with clients and partners throughout the Mediterranean region. Consequently, your personal data may be transferred to, and processed in, countries outside your home country.
Where such transfers occur, we implement appropriate safeguards including:
- Entering into data processing agreements that incorporate standard contractual clauses recognized internationally.
- Transferring data only to entities that provide an adequate level of protection as assessed against our own standards.
- Obtaining your explicit consent for certain transfers where required by local law.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:
- Contact form, email, and WhatsApp inquiries: Up to 2 years after the last interaction, unless a client relationship is established.
- Client engagement data: For the duration of the contract and up to 10 years thereafter.
- Website usage data (non-personal): Up to 26 months for analytics purposes.
- Cookies: As specified in our cookie consent mechanism.
After expiry of the applicable retention period, your personal data will be securely deleted or anonymized.
8. Data Security
We have implemented appropriate technical and organizational measures to protect your personal data:
- Encryption of data in transit (HTTPS/TLS).
- Access controls and authentication mechanisms.
- Regular security assessments and staff training.
- Physical security of our premises.
While we strive to protect your information, no method of transmission over the Internet or via messaging platforms is 100% secure.
9. Cookies & Tracking Technologies
Our Site uses cookies and similar technologies. Types of cookies we may use:
- Essential Cookies: Necessary for the website to function properly.
- Analytics/Performance Cookies: (e.g., Google Analytics) to collect information about how visitors use our Site in an anonymous form.
- Functionality Cookies: To remember choices you make (like language preferences).
Upon your first visit, a cookie banner will allow you to accept or decline non-essential cookies. You can also manage cookies through your browser settings.
10. Your Privacy Rights
Under Libyan law and other applicable data protection frameworks, you may have the following rights:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of any inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data in certain circumstances.
- Right to Restriction: Request restriction of processing while we verify accuracy or lawful grounds.
- Right to Object: Object to processing based on legitimate interests or direct marketing.
- Right to Data Portability: Request transfer of your data to another party in a structured format.
- Right to Withdraw Consent: Withdraw consent at any time without affecting prior processing lawfulness.
To exercise any of these rights, contact us at:
Email: info@hashadpartners.com
Phone / WhatsApp: +218 93 5557675
11. Third-Party Links
Our Site may include links to third-party websites, plug-ins, or applications. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.
12. Children's Privacy
Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The "Effective Date" will indicate the latest revision. If material changes are made, we will notify you through a prominent notice on our Site or by email where appropriate.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
ECG, LLC (ELHASHAD CONSULTING GROUP, LLC)
Address: Tripoli, Libya
Email: info@hashadpartners.com
Phone / WhatsApp: +218 93 5557675
Website: https://elhashad.space-z.ai/